Factual information on radiation effects needs to be communicated in an understandable and timely manner to individuals in affected areas in order to enhance their understanding of protection strategies, alleviate their concerns and support their own protection initiatives.

Arrangements at the national and local level need to be put in place to share information in an understandable manner with the public who may be affected by accidents with radiological consequences. The arrangements need to allow for person to person dialogue, so that individuals can seek clarifications and express their concerns. These arrangements will require the concerted efforts of the relevant authorities, experts and professionals in supporting and advising the affected individuals and communities. Sharing information is important when conveying decisions to protect these individuals, including the support of their own initiatives.